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SPEAK TO US
At BudShop, we care about your well-being. Our products aren't meant to diagnose or cure any illness, but we're here to support you.
Remember, it's always wise to consult with your healthcare provider before trying anything new.
Copyright © 2024 budshop
Privacy Policy
BudShop Privacy Policy
Bud Shop (budshop.co.za) is committed to protecting the privacy of our valued customers. This Privacy Policy details how we gather, utilize, and safeguard your personal information.
Information We Collect
We may collect the following types of personal information when you interact with our website:
- Contact Information: Name, email address, shipping address, phone number.
- Account Information: Username, password (stored in encrypted format).
- Order History: Details of previous purchases.
- Payment Information: Processed by a secure, third-party payment gateway. Bud Shop does not store complete credit/debit card information.
- Technical Information: IP address, browser type, device information, and general website usage data.
How We Use Your Information
- Order Processing: To fulfill your orders, communicate order status, and provide necessary customer support.
- Personalization: To improve your shopping experience and offer relevant product recommendations.
- Communication: Occasional newsletters or promotional materials (only if you have opted in to receive them).
- Analytics: To understand how customers use our website and identify areas for improvement.
Information Sharing
BudShop will not sell or rent your personal information to any third parties. We may share information under limited circumstances:
- Service Providers: With trusted partners assisting in order fulfillment, shipping, payment processing, or website analytics. These partners adhere to strict confidentiality agreements.
- Legal Compliance: If required by law or to cooperate with legitimate legal investigations.
- Business Transfers: In the event of a merger, acquisition, or sale of Bud Shop's assets.
Data Security
We prioritize the protection of your personal data. BudShop implements appropriate technical and organizational security measures to safeguard your information from unauthorized access, disclosure, alteration, or destruction.
Cookies and Tracking
Our website utilizes cookies to enhance functionality and personalize your experience. Cookies are small text files stored on your device. You may manage your browser settings to control or disable cookies if you prefer.
Your Rights
You possess the following rights regarding your personal information:
- Access: You can request a copy of the personal information Bud Shop holds about you.
- Rectification: You can request correction of inaccurate or incomplete information.
- Erasure: Under certain circumstances, you may request the deletion of your personal information.
- Restriction: You may request limitations on how Bud Shop processes your information.
- Objection: You have the right to object to the processing of your information in certain situations.
Changes to Privacy Policy
We reserve the right to modify this Privacy Policy. Updates will be reflected on this page with the effective date indicated. Your continued use of BudShop signifies acceptance of any changes.
Contact Us
Should you have questions or concerns regarding our Privacy Policy or data handling practices, please reach out to us at: info@budshop.co.za
Refunds and Returns
BudShop Return and Refund Policy
Due to the nature of our products, and in order to maintain the highest quality and safety standards, we are unable to offer returns or refunds on any items once they have been shipped.
Reasons for Our Policy
Product Integrity: Our products require specific handling and storage conditions to ensure their quality. Once a product leaves our facility, we cannot guarantee it has been maintained in the proper environment to ensure safety and effectiveness.
Hygiene and Safety: We prioritize the health and well-being of our customers. Accepting returns could potentially compromise the safety of our products for future customers.
Damaged or Incorrect Orders
If you receive a damaged or incorrect order, please contact our customer service team immediately at support@budshop.co.za Kindly provide your order details and photos of any damage, and we'll work to resolve the situation as quickly as possible.
Commitment to Quality
We understand that this policy may be an inconvenience for some customers. Please know that it is in place to protect you and uphold the highest standards of quality in our products. We appreciate your understanding.
Payment Methods
Payfast
We use Payfast as our trusted payment gateway as it offers our customers
a variety of secure and trusted payment methods as seen in the picture below:
Cryptocurrency
We support crypto payments for the following currencies:
BTC - Bitcoin
ETH - Ethereum
SOL - Solana
The Total amount will automatically be converted to the chosen currency and displayed for you to send to the specified address.
You can also pay directly using your Metamask Wallet or Trust Wallet
Shipping and Delivery
Budshop uses BobGo to ensure guaranteed, safe, and discreet shipping nationwide at flexible rates.
Delivery Times
Once your order is placed we take a maximum of 24 hours to process and package it so that it is ready to be handed over to the courier partners.
As soon as your package is handed over to the courier you will receive an automated email with a tracking link.
Once the courier has your package you can expect to receive your order within
1-3 days *Rural outlying areas may take longer.
PLEASE NOTE IMPORTANT SHIPPING INFO:
Orders placed on Fridays, Saturdays, and Sundays will only be collected by the courier the following Monday.
Our courier partners only operate Monday - Friday from 08:00 - 17:00
There are no deliveries on weekends or public holidays.
Terms and Conditions
BudShop Terms and Conditions
By accessing and utilizing the BudShop website (budshop.co.za), you agree to adhere to the following terms and conditions.
1. Age Verification
BudShop is intended solely for the use of individuals aged 18 years or older. By using this website, you affirm that you meet or exceed this age requirement and acknowledge that the products offered are for the private consumption of legal adults only.
2. User Responsibility and Compliance
You, the user, bear the sole responsibility for ensuring that your purchase and use of products from BudShop comply with all applicable laws and regulations. BudShop and its associated vendors assume no liability for any misuse or unlawful actions related to products obtained through this platform.
3. Disclaimer of Warranties and Liability
BudShop and its vendors provide this website and its products on an "as is" basis. We make no representations or warranties of any kind, either expressed or implied.
To the fullest extent permissible by law, BudShop and its vendors disclaim all liability for any damages – direct, indirect, incidental, consequential, or otherwise – arising from your use of this website or any products purchased through it. This disclaimer includes, but is not limited to, damages related to product performance, loss of use, or harm caused.
4. Indemnification
You agree to indemnify, defend, and hold harmless BudShop, its vendors, and their respective affiliates, officers, employees, and agents from any claims, damages, liabilities, losses, costs, and expenses (including legal fees) stemming from your use of the website or violation of these Terms and Conditions.
5. Governing Law and Jurisdiction
These Terms and Conditions shall be interpreted and enforced exclusively in accordance with the laws of the Republic of South Africa. Any legal disputes or proceedings related to these Terms and Conditions will fall under the sole jurisdiction of South African courts.
6. Severability
Should any provision within these Terms and Conditions be deemed invalid or unenforceable by a court of law, that specific provision shall be severed. The remaining provisions will persist in full force and effect.
7. BudShop Members Only Cannabis Club Automatic Registration and Involvement
By registering and becoming a user on BudShop, you automatically join and form part of the BudShop Members Only Cannabis Club.
This membership is per South African law where: A grow club operates as a socialized system of cannabis cultivation. Members rent private space through a sublease to cultivate cannabis for personal consumption, with BudShop acting as their professional cultivators.
This model aligns with the judgment in Minister of Justice and Constitutional Development and Others v Prince; and Others [2018] ZACC 30,
which decriminalized the possession, use, and cultivation of cannabis for personal consumption by adults in private, as supported by:
Section 14 of Chapter 2: Bill of Rights, concerning privacy.
Section 18 of Chapter 2: Bill of Rights, regarding freedom of association.
8. Entire Agreement
These Terms and Conditions represent the complete and final agreement between you, the user, and BudShop regarding your use of the website and the purchase of products. These terms supersede any prior verbal or written communications or understandings.
Please Note: BudShop reserves the right to modify these Terms and Conditions at any time. You are advised to review the terms periodically to ensure awareness of any changes. Your continued use of the site following any updates constitutes acceptance of the revised terms.